Introducing IT Accelerant

February 26th, 2024

I’m very proud and excited to announce that I’ve started a new Managed IT Services company named IT Accelerant. I’ve worked in IT since 2000, in 2018 I started working for an MSP in Annapolis Maryland and learned to love the business of helping other businesses succeed with technology. I’ve been in the Managed IT Services space ever since and love it.

IT Accelerant will focus on serving small to mid-sized business (5-100 people) in Colorado. We’ve just launched a new website that explains our focus and the types of businesses we support. We look forward to serving other business in our area!

Another day another critical Fortigate vulnerability

February 9th, 2024

At this point, it’s beyond ridiculous. The device that is supposed to provide security is the one requiring constant updates due to vulnerabilities that are exposed to the internet. Every software vendor has bugs, many of them are security related. It happens. Which is why it is essential that your systems can be quickly and easily updated. Other firewall vendors have provided such automatic updates for over a decade, it’s time we stop using technology that is so difficult to keep updated. Rant over, go update your firewalls now and while you are at it, upgrade to modern solutions that don’t require a VPN at all (like SaaS).

How attackers can bypass Office 365 MFA

September 6th, 2023

I’ve always found a good hack fascinating (remember reading 2600?) but while it can be scary, understanding how a good hack works can help you avoid being a victim. This interesting hack against Office 365 accounts uses a few new tricks. One is to embed malicious links in attachments (the attachment itself is safe and the email security tool only scans the embedded URLs), the next is to use the attachment to launch a man-in-the-middle attack to capture a session token when a user goes to the legit Microsoft site to be authenticated. See in the case of MFA, the username and password by themselves aren’t useful without the additional factor, but once you have a token they can access the account until it expires (default 90 days). Anyways, evidently these tactics and more have been in use for years. It’s worth your time to read the whole thing at Bleeping Computer.

TLDR: don’t open attachments or click on links you aren’t expecting, better to call your contact and ask them if they actually meant to send it to you.

Pax8 Marketplace will send leads to MSPs

June 14th, 2023

The key to any great business — in my mind — is finding as many Win/Win scenarios as possible. The revamp of the Pax8 cloud marketplace does that by enabling customers searching for solutions on SaaS providers websites to automatically get matched up with MSPs who can support that product. The SaaS provider wins because they sell software, Pax8 wins because they get to resale said software and provide more value to cloud marketplace customers. The MSP wins because they get qualified leads from interested buyers. Finally, the customer wins because they can easily find an MSP to support the software they found doing their own research. Of course time will tell how well it all works, but so far it seems like another example of why an MSP and a SaaS provider should do business with Pax8.


Another Fortinet vulnerability requiring immediate action

June 12th, 2023

This was already beyond being old after the last one, but here we go again with Fortinet CVE-2023-27997 requiring immediate action. Who knows how many thousands of Fortigate firewalls are out, they’re deployed by MSPs to protect their client’s, are now a major attack vector that requires everyone to stop what they are doing to mitigate. This is about the 4th in the last year, for those counting (CVE-2022-42475, CVE-2022-40684, CVE-2023-25610). Sure hope you have an automated way to address this, if not, now maybe it’s time to start searching an alternative for your standard technology platform.

I’m back

June 12th, 2023

Yeah, so it’s been a minute (about 5 mil actually) since I posted here. I’ve been missing writing for years, but you know how it goes. The world has changed a lot in the past 10 years and while my old pastime of HDTVs is officially boring now, my passion technology hasn’t waned at all. One thing I miss about the old web is how brief blog posts used to be — ahh the 150 words or less Engadget posts. Anyways, my only promise to those who take the time to read what I wrote is that I’ll keep it succinct.

How to Ustream with a Co-host on a Mac

August 13th, 2013

On the Engadget HD Podcast, we started streaming the show live some time ago. Over the years I’ve struggled to ensure the quality of the podcast was on par, while at the same time, stream the show live via Ustream. For the most part I’ve relied on the Mega Mix feature of Audio Hijack Pro to grab the audio from Skype. This is the method you’ll find on numerous tutorials online, but one with a huge limitation; you can’t easily control the crossfade (the ability to balance the volume of you and your co-host). This isn’t a problem for the podcast itself, because we do a double ender (Richard and I both record our own audio and Joe muxes it together in post, adjusting the levels then). But this has caused lots of problems for the Ustream listeners because one of us is significantly louder than the other. The other problem I had to solve is that my USB pre-amp (Lexicon Alpha) delivers mono audio, while Skype outputs in stereo — again, easily fixed in post for the podcast. So after the break I’ll explain how I configured Audio Hijack Pro in such a way to allow me to control the crossfade between Skype and my mic, monomize it and finally feed it to Ustream Producer. Read the rest of this entry »

How do you clean your screens? Here’s how I do it

April 14th, 2013

Between TVs, computers, tablets and phones, we spend a lot of our days looking at screens. And I can’t tolerate staring at a dirty screen. While glass touchscreen devices are the easiest to clean, usually getting away with a quick rub on your pants or shirt, laptops and TVs can be very tricky. Of course the best way is to not get it dirty in the first place, but between kids, sneezes and rude-screen-touchers, it happens. Here’s how I clean mine.

I start with two lint-free microfiber cleaning cloths; one damp one dry. First I wipe in circular motion with the damp cloth until I’m confident that I’ve removed all the grime and fingerprints. Then I quickly follow up  and dry it with the dry one. On large screens like a TV, it can be necessary to use both cloths at the same time, else parts of the screen might air dry before you get to it, which will leave water spots.

Although I’m happy with the results, I’m curious if I’m doing it the hard way. So how do you clean your screens?

Ultra HD: minmum viewing distance isn’t the same as optimal viewing distance

January 18th, 2013

There’s something I’ve been saying for years, but I now don’t believe it’s true. It isn’t just me, there are plenty of other experts who are still saying that if you don’t sit pretty close enough to a display, you can’t appreciate the higher resolution — this was  big debate in the 720p vs 1080p days. But now I believe that the distance between you and a 50-inch Ultra HD TV, before you would be just as well off with a 1080p, is so far that your living room probably isn’t big enough to ever worry about it — if you have a huge living room, you probably have room for an 84-inch TV anyways.

The first chink came way back around the time Blu-ray won the format war. Panasonic had a in-dash 720p 7-inch display at the BDA’s CES booth. It was right next to a typical standard definition display, and I still remember being surprised how much better the HD display looked, even on such a small screen from so far away. Then, Apple released the iPhone 4 with retina display and again, you didn’t have to be right on top of it to instantly notice the difference. But then CES 2013 brought a bunch of Ultra HD TVs and a number of side-by-side upconversion demos. In the Toshiba booth, I was trying to capture a picture with my 50mm prime and had to step way back to get the two 84-inch TVs into the shot and noticed how dramatic the difference between the two TVs was, even from over 10-feet away — and this wasn’t even native 4K content!

All of these firsthand impressions started stacking up and then we had a representative from Sharp on the Engadget HD podcast and he indicated that displays have a minimal viewing distance, but this isn’t necessarily the optimal viewing distance. And then it hit me, seeing the pixels is a bad thing. Duh. The rules for sitting too close to a TV are to avoid being able to distinguished the pixels, and thus ruining the experience. And while it is true that if you step back far enough, you won’t be able to tell the difference, that distance is far from the same as the minimal viewing distance. So before you post that I’m out of my mind, please go and grab two displays (one high resolution and one low) and keep stepping back and see how far you have to move back before they start to look the same. I think you’ll be amazed at how far back you can get.

Where are the TV apps for Windows 8 and the Xbox?

October 27th, 2012

Windows 8 and the new Xbox Dashboard are officially available and Microsoft is giving Windows Media Center to Windows 8 Pro customers for the next few months. But the more I think of it, the more I wonder if Microsoft could really be willing to let all the work it put into Media Center go to waste. I say this because I’m reminded of all the Windows 7 commercials that mentioned its ability to watch TV — was there even one that didn’t. Windows 8 and Xbox apps from Netflix, Hulu and others add obvious value to the new Windows ecosystem, but so does real TV. It seems to me — famous last words from a non-developer — that it would be trivial for Microsoft to develop and release Modern UI apps for TV. Recorded TV, Guide and Live TV tiles could be pulled over from the deprecated Media Center experience. Ported to feel right at home in the new Windows world.

These simple apps would put a new face on the years of work and that so many love. The apps would run on Windows PCs, the Xbox, Windows Phones and maybe even 3rd party devices like Roku. They would rely on the core of Media Center to schedule, record and playback premium HD obtained from your cable TV subscription via great CableCARD hardware. What they wouldn’t be is the answer for pure HTPC fans as the Modern UI is not a 10-foot interface, it’s a touchscreen interface, but that’s fine. I said it some time ago, and I still believe it, the HTPC is dead. But just because the age of connecting your PC to your TV is a dead-end, it doesn’t mean that there isn’t a place for tuners in Microsoft’s ecosystem.

What I don’t understand is, if Microsoft was going to do this, why not do it at launch? Assuming this is all a pipe dream, I wonder if it would be possible for 3rd parties to do it? Are there documented API’s for Media Center that would enable enough access to the tuners? Can 3rd party apps leverage the Windows 8 PlayReady components that unlock protected CableCARD content?

I realize some believe that Microsoft will not invest another nickel into anything that involves broadcast TV, but I just can’t believe they are that hubris. Sure, the future is on-demand IP delivered content, but the reality today is that the majority of content is still delivered via RF broadcast. And even when the day does come where more content is on-demand than linear, it still won’t make sense to ditch broadcast completely as there is no more efficient way to deliver events like the Super Bowl to 30 million people, at the same time, than to broadcast it — do you really believe that enabling multicast throughout the internet is more plausible than just continuing to use RF broadcasts?